FALCONIX CUSTOMER CARE

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Questions about a product, order or delivery? Send us a message and our team will guide you.

Customer care available Mon–Sat, 10:00 AM–8:00 PM

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For faster order help, keep your order number ready when contacting us.

Our locationKarachi, Pakistan

Customer support hoursMonday–Saturday, 10:00 AM–8:00 PM

Falconix Mart will never ask for your OTP, PIN or account password.

QUICK HELP

Use these helpful pages for common order, delivery and return questions.

Questions about size, colour or product details.

Check the latest available delivery information.

Read our return and exchange information.

Free DeliveryAll over Pakistan

Cash on DeliveryPay at your doorstep

Open ParcelCheck before payment

Customer CareSupport when you need it